Emergency Plan

Thornbury Hamlets Emergency Plan

  1. Introduction

Thornbury Parish Council (TPC) has produced this Community Emergency Plan to set out the actions that would be taken, alongside the emergency services, in the event of an emergency here in the parish. It includes contact lists and some self-help advice.
The Thornbury Community Response Team (CRT) has been formed to assist both the activation of this plan and the emergency responders wherever possible, prior to, during and after an emergency.

The aim of this plan is to increase community resilience through developing a robust coordinated approach that complements the work of emergency responders.

The objectives of this plan are to:

  • Identify risks to the community
  • Identify strategies to reduce and respond to an emergency, including warning the community
  • Identify vulnerable people within the community
  • Identify community resources available during an emergency
  • Provide contact details for the CRT, community resources, the emergency services and local authorities
  • Provide information and assistance to the emergency services when they arrive and throughout the event.

2. Responsibilities

The role of the Community Response Team Coordinator is to:

  • Write and publish the Community Emergency Plan
  • Regularly review and update the Plan
  • Report annually to the community telling them if the plan has been activated and if any members have changed
  • Be a focal point for the community
  • Maintain communication and be the main contact for local authorities and the emergency services
  • Tell the appropriate authorities and individuals
  • Communicate important messages to the community, via local media (newsletters, online)
  • Involve all CRT members in the planning and response process, and give them tasks
  • Activate resources when needed

All members of the Community Response Team should:

  • Live in the community
  • Have good local knowledge
  • Have the support, and speak on behalf of, the community
  • Provide vulnerable people with additional support
  • Maintain communications within the community and with local authorities
  • Check confidentiality is maintained where needed
  • Create a ‘grab bag’ containing the plan and any suitable clothing/equipment
  • Have enough knowledge of the plan to act as coordinator
  • Support the coordinator in their tasks
  1. Liaison with Neighbouring Councils

The CRT Coordinator will maintain regular contact with other adjacent parish councils and ensure that our contact list is up to date.

  1. Plan Maintenance

The CRT should meet every year to review the plan and check contact numbers are correct or are updated. When sending out updated versions of the plan it is important to ensure that an updated version number and dated are added to the cover for reference, and the old versions are destroyed. For the distribution list, see Annex G.

  1. Emergency Scenarios

Whilst we normally expect the emergency services to react quickly to any incident, this may take time, as you may not be able to immediately contact them if phone lines or mobile masts are down or if they are overstretched or physically prevented from getting to Thornbury. Examples include:

  • Extended Power Cuts
  • Village cut off by snow and ice, flooding or major tree falls following storms
  • Major road traffic incident within the village, e.g. a tanker explosion or an air crash
  • Flu pandemic
  • Major animal disease
  • Security Emergency
  • Localised flooding (see below)

In these circumstances, the CRT will work with the community to assist where possible.

  1. Flooding

The government’s flood warning service classifies Thornbury as “an area at very low risk of flooding” due to the absence of major watercourses or a flood plain area. Localised flooding to roads and specific properties may occur during periods of persistent rain. TPC aims to hold stocks of sandbags and flood warning signs to mitigate the effects of such flooding.

  1. Emergency Contacts

The first point of contact should always be the appropriate emergency service.

Fire, Police or Ambulance in emergency:               999
Police (non-emergency):                                            101

For individual and non-critical responses:

Holsworthy Medical Centre:                                    01409 253 692
Devon Doctors out of hours:                                    111
Minor Injuries Unit, Stratton:                                  01288 320100 [24 hrs Nurse run]
Accident & Emergency at Barnstaple:                    01271 322 577
A & E Bideford:                                                            Ring Barnstaple number and ask for Bideford A&E

For the utilities:

South West Water:                       0800 2300561   [24 hours, for leaks]
Gas leaks:                                       0800 111 999      [National number for any gas leak]
Electricity:                                      0800 6783105   [24 hours, for power lines down, or power cuts]

Floodline: – 0845 988 1188 for info and flood warnings, or www.environment-agency.gov.uk

  1. Community Self-Help

In the event of severe weather conditions, such as heavy snow, flooding, high winds or fallen trees, or if you (or a neighbour) need any help with Doctor or Hospital appointments, power cuts or shortage of food, contact the Community Response Team member for your area on the numbers below: they will do their best to find you help.
Look out for vulnerable people and if you are concerned either for a neighbour, relative or friend then please contact your nearest Parish Council representative for assistance.

Check any elderly and/or vulnerable neighbours have access to heated drinks and food and a method of staying warm.

Remember: Often at times of localised emergency, the emergency services are stretched to the limit and anything you can do to help yourself may help alleviate difficult situations. In cases of genuine emergency then you should always dial 999 and seek professional help.

  1. Staying Informed

In some cases, the advice to residents may be “stay in and stay tuned”.

BBC Radio Cornwall 95.2, 96, 103.2 FM                  www.bbc.co.uk/radiocornwall
Pirate FM 102.2, 102.8 FM                                         www.piratefm.co.uk
Heart 105.1, 107 FM                                                    www.heart.co.uk/cornwall
BBC Radio Devon 94.8, 103.4 FM                             http://www.bbc.co.uk/radiodevon

When possible, the Parish Council will send out updates and information via its website at www.thornburyhamlets.com or the ‘Thornbury Tatler’ group on Facebook.

  1. Community Resources

Please give some thought to what professional skills, equipment and facilities you have that might immediately assist the community in the event of a major Emergency. For example:

  • A 4 x 4 vehicle or tractor
  • Mechanical digger, trailers or lifting equipment.
  • Power tools such as chainsaws or cutting equipment.
  • Portable generators, heaters or pumps.
  • Two-way (CB) radios.
  • Accommodation for anyone made homeless
  • Storage for food, such as contents of freezers which might otherwise be spoilt


Annex A: Emergency Plan Contact Numbers















All landline numbers are 01409 area code:

Chris Ward                         S. Wonford – centre                                      261459    07867 540618
Tim Priest                           S. Wonford – outlying areas                       261673
Keith Hutchings                Thornbury & outlying areas                        261373     07788 140497
George Worth                   Lashbrook & Lopthorne                                281336     07966 486575
Trevor Jollow                    Woodacott – centre                                      261291     07773 881110
Tony Gifford                      Brendon                                                            261374
Stephen Sanders              Lower Woodacott                                          261626   07971 695091

Thelma Priest is the Central Co-ordinator and can be reached on 01409 240194. Note that she is NOT resident in Thornbury and may not be physically present during an emergency.

Steve Bond is the Snow Warden , who holds the parish salt spreader and supplies of salt, and can be reached on 261123 or   07970 731044


Annex B: Contact Details for adjacent parish councils

All landline numbers are 01409 area code unless otherwise stated:

Shebbear                           Chair: Richard Clark, 281660. Parish Clerk: David Walker, 281509.
Milton Damerel              Chair: Stephen Moyse, 261151. Parish Clerk: Lorraine Buttery, 282956.
Bradford & Cookbury     Chair: Bill Pennington, 281596. Parish Clerk: Lindsay Dearing, 01805 628251
Holsworthy Hamlets       Chair: Ray Fursdon, 253657.   Clerk: Julia Foster, 255502.


Annex C: Risk Analysis

The following risk analysis identifies scenarios in which Thornbury’s CRT and residents may need to act to mitigate the impact on the community:

Emergency/Probability/Effect Level on Thornbury Possible Effects Action by TPC / CRT Action
Severe Weather / Medium / High Transport impeded

Loss of Utilities

Failure of essential supplies

DCC Highways

South West Water
Western Power Distribution

Notify emergency services

Ensure residents who request support are contacted and vulnerable persons are prioritised

Flooding / Low / Low Roads impassable

Property damaged

DCC Responsibility



Deploy warning signage, issue sandbags
Major accident (Road, Air, Fire, etc)
/ Medium / High
Blocked roads

Medical services

Damage to residents’ property

Police diversions Coordinate emergency accommodation if requested
Flu pandemic / Low / Low Isolation and medical support as needed Medical services Coordinate support for parish residents when requested
Major animal disease/Medium/High Restriction of movement Police and DEFRA input Coordinate support for parish residents when requested
Security Emergency/Medium/Low Evacuation of nearby residents Police Coordinate emergency accommodation if requested


Annex D: Advice to Households (included in Emergency Plan leaflet)

Be prepared: Create an Emergency Box

This will help you locate essential items quickly in an emergency. You could keep this plan with it.   Contents could include:

  • A list of medication, insurance policy numbers and important phone numbers such as your doctor, insurance provider, vet, school, work and close friends or relatives
  • Wind-up or battery (with spares) torch and radio
  • Toiletries, hand-wash gel, toilet rolls
  • First Aid kit including pain relief and flu and cold medication.
  • 3 days’ supply of bottled water and long-life food & milk (Check sell by dates every six to twelve months)
  • Camping stove & fuel
  • Candles and matches

Don’t forget to take prescription medications, pet food and suitable extra clothing with you if you should need to leave your home.

NOTE: This is not an exclusive list, you may wish to add additional items for your own comfort. Check and update your Emergency Box regularly.

Be prepared: Create an Emergency Bag

You might like to consider having an emergency bag (packed and ready) in case you must leave your home in a hurry or are evacuated:

  • Printed/written list of all family prescription medication and dosages
  • Paper copy of useful contacts (Family, Friends, Doctors, Insurance Company, Utilities, etc)
  • Mobile phone (charged with credit), Mobile phone power bank
  • Essential keys
  • Cash/Debit/Credit Card
  • First Aid Kit
  • Antibacterial hand gel/disposal gloves
  • Important computer information stored on disk or USB stick
  • Bottled water

In cold weather, ensure you have a good supply of warm, dry clothing to hand if you must leave your home in a hurry.


In the case of someone suffering a cardiac arrest in the village there will soon be an Automatic External Defibrillator (AED) at Thornbury Holiday Park in Woodacott. Other local defibrillators are: opposite Cookbury Church, at Bradford Hall, Chilsworthy Village Hall, Shebbear Village Hall.
There will be trained users in the community, who can often render first-aid assistance.   Watch for details in the ‘Thornbury Tatler’ and on the Facebook group. If you would like to be trained to use it, please contact the Parish Clerk.


Annex E – Known community resources

Resource Contact Conditions of use Additional information
Salt Spreader Steve Bond Heavy snow or icing
High vis clothing Paul Taylor Any emergency


Annex F– Plan Distribution

Organisation Contact details
Community Response Team See list in this document
Parish Council members List held by Parish Clerk, clerk@thornburyhamlets.com
Thornbury Tatler (newsletter) tatler@thornburyhamlets.com
Devon CC Highways Lucy Barrow, Steve Brockman
Devon Community Resilience Forum (to share via the DCRF website) Electronic copies only. c/o Devon Communities Together



This map shows the areas covered by each local coordinator:  Thornbury Emergency Plan Map v1.0

Download the Plans:

If you know someone without a computer or internet access, you can always download  and print the plan :
Thornbury Emergency Plan v1.1 and the  Thornbury Household EP 1.1 final and give a copy to them to keep near their phone.

Flood Warnings

You can see the latest flood warnings for the South West region here


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